Chris Brown
chris@bucoybrown.com
Digital media professional with over 20 years of experience, including:
- User experience (UX) strategy
- Front-end web development
- Content development
- Email campaign management
Recent Experience
University of California at Berkeley
Berkeley Art Museum and Pacific Film Archive
Digital Communications Manager
2018–present
- Manage digital publication of film, exhibition, and public program information for approximately 500 events per year for website as well as outdoor and indoor displays.
- Write and generate email campaigns for weekly film programs and new museum exhibitions.
- Analyze web traffic and email performance to advise marketing and curatorial teams on audience engagement.
- Develop solutions to ongoing user experience issues and set goals for upcoming website redesign.
Yerba Buena Center for the Arts (YBCA), San Francisco
Webmaster
2010–2018
- Led four major redesigns of organization’s website, including a completely in-house execution of site creation—from research, design, development, to iterative feature improvements.
- Managed email newsletter and promotional campaigns from scheduling, list management, template design and coding, and deployment.
- Managed relationships with brand and software development agencies for web projects and supervised series of staff assistants and consultants.
Johnson & Johnson | BabyCenter.com
Marketing Production Manager
2005–2010
- Led production team responsible for traffic, development and operations of all email newsletters, e-commerce promotions and third-party advertising messages. Responsible for accurate deployment of over one billion messages per year.
- Created HTML templates and generated target lists for custom email products.
- Consulted by internal teams and external customers for best practices around unique challenges of email deliverability and rendering.
Education
University of California at Berkeley
Bachelor of Arts, Psychology
Skills
Web Development:
Languages—HTML, CSS, JavaScript (ES6), jQuery, ReactJS, PHP, SQL
Publishing—Drupal, WordPress
DevOps—Git, Amazon Web Services (AWS) EC2 and DevOps suite, Pantheon WebOps
CRM and Email:
Salesforce Marketing Cloud, Tessitura, Responsys, MailChimp
Design:
Photoshop, Illustrator, InDesign, XD, Sketch, OmniGraffle
Further Experience
Academy of Art University
Instructional Designer, Online Education
2003–2004
Designed and produced online courses in conjunction with instructors and multimedia production teams.
Eleven, Inc.
Web Developer
1999–2002
Technical lead for high-profile clients including Williams-Sonoma, Inc., Hewlett-Packard, Kodak, and more.
3Com | Palm, Inc.
Webmaster, Technical Support
1997–1999
Technical content writer, tool developer, and website administrator dedicated to support of popular PalmPilot family of products.
Noodle Magazine
Managing Editor, Co-Founder
2001–2003
Managed writers and developed editorial voice of national culture and lifestyle glossy periodical.